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During weekday working hours your call to 01363–773377 will be normally be taken by the reception staff.

If you are a regularly attending private patient at this practice and you call before 10 am we will attempt to see you the same day should your condition warrant it. If you call after 10 am you may be seen on the following day.

We will offer you the first available appointment - if you decline the first offer then you may not be seen within the 24 hours.

In the evening, at weekends and bank-holidays your call will be taken by the answering machine. If you are in severe pain and need to be seen before the surgery next opens or are seeking advice then the answerphone will instruct you to call another number (normally Dr Bostock’s mobile phone).

This is usually answered in person, but sometimes (if the phone is out of range of a transmitter, for example) may be taken by the mobile phone voice-mail system. Please leave a message and we will return your call within 4 hours (in social hours).

If you have suffered major dental trauma though a fall or vehicle accident, are bleeding profusely or have a swelling that is interfering with your breathing and you do not get an immediate response from contacting us then please go to your nearest hospital with an accident and emergency unit (normally the Royal Devon and Exeter Hospital, Wonford).



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Last modified: 16-Feb-2019